Quality assurance at UIBM is based on principles and values such as:
- Responsibility;
- Transparency;
- Accountability;
- Academic integrity;
- Continuous improvement;
- Inclusiveness.
The University “Isa Boletini” in Mitrovica has a number of mechanisms and instruments that play a very important role in the quality assurance process. Internal quality assurance at UIBM provides for the involvement of all members in taking responsibility for the procedures and results of the quality assurance system, as follows:
The Governing Council is responsible for the integration of quality assurance results into the institution’s policy-making and strategic planning.
The Senate is responsible for approving internal quality assurance regulations and ensuring that each study program is subject to regular quality evaluation prior to approval.
The Rector is responsible for providing sufficient resources for the effective operation of quality assurance procedures. The Rector ensures that the quality assurance functions are fully integrated into the daily and regular management of the institution.
Vice-rectors with assigned duties and responsibilities based on the UIBM statute, namely Article 35.
Deans are responsible for the implementation of the quality assurance system at the operational level and for each phase of the implementation of the study program plan. The vice-deans for quality and international cooperation deal with the promotion of best quality practices and ensuring their implementation at the academic unit level.
Vice-deans for Quality deal with the promotion of best quality practices and ensuring their implementation at the academic unit level.
Quality Assurance Coordinator helps in the organization of internal and external evaluation processes, including coordination of self-evaluation reports, organization of external evaluation visits by international experts, analysis and comparison of external evaluation reports by international experts, etc.
Academic staff ensures that quality assurance policies are reflected in their every activity in relation to students and their independent scientific work.
Administrative staff supports every member of the academic community to achieve the institutional objectives and to widely disseminate the quality culture.
Central Commission for Quality Assurance and Evaluation designs and develops quality policies and procedures at the institution level and promotes the establishing of a quality culture.
Quality Assurance Office implements strategic orientations, policies, and quality procedures at every level and in every field of the institution.
At UIBM, the main bodies that manage the quality assurance process are:
- Central Commission for Quality Assurance and Evaluation (CCQAE).
- Quality Assurance Office (QAO).
- Quality Coordinators in academic units.
Quality Culture in UIBM
The quality culture is a component that includes all the principles within it. The quality culture at UIBM depends on external and internal quality assurance processes. Quality assurance at UIBM is not a formal process that begins and ends with the new/accreditation process carried out by AKA, but it is a continuous process that is part of the institution’s daily planning and management. During the last years, a genuine cooperation has been achieved between the rectorate, deanships, academic staff, students, administration and other relevant external parties. This cooperation aims to raise the awareness of all involved actors regarding the responsibility that each one has in terms of continuous improvement of the quality of the study programs.